State Farm Auto Insurance Practice Test

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Prepare for the State Farm Auto Insurance Test. Access flashcards and multiple choice questions, with hints and explanations for each. Get ready to ace your exam!

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If an MVR status shows "Pending," what should a representative do next?

Proceed with the quote without the MVR
Check LexisNexis for the status of reporting
Cancel the request for the MVR
Continue waiting for the MVR to process

The correct answer is: Check LexisNexis for the status of reporting

When an MVR (Motor Vehicle Record) status shows "Pending," the representative should check LexisNexis for the status of reporting. This step is crucial because it helps in determining the current progress of the MVR request. Checking LexisNexis allows the representative to gather updated information regarding the status of the MVR and assess whether there is any delay or issue that needs addressing. Utilizing tools like LexisNexis can expedite the quote process by possibly revealing the necessary information without having to wait for the MVR to fully process. This action ensures that the representative is taking proactive measures to obtain the required data, which supports a more efficient workflow and better service for the customer. Proceeding with the quote without the MVR could lead to inaccurate information being used for underwriting, while canceling the request for the MVR would halt the process altogether, leaving unresolved questions about the driver’s history. Continuing to wait for the MVR to process without taking any action may lead to unnecessary delays in completing the quote. Checking LexisNexis balances efficiency with the need for accurate information in the quoting process.